- Stuck on I40. Every few minutes another amblance or three go by. #
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It is 2011. Your client is using a recent update of a popular web browser. What does it tell your end user about your web application if they’re using the latest version of Firefox and the application directs them to a dead-end page that states you must use Netscape Navigator 4 or newer?
Make a point to check your old web applications periodically to make sure they are keeping up with the times.
Dealing with customers can be incredibly trying and can require an enormous amount of patience and understanding when interacting with them. Sometimes it can be assuring to know you’re not alone. For examples of other tech’s interactions with end-users, take a break, check out Clientcopia.
[note: this is an old article I pulled from my archives. It is one of the top referral hits from other sites — so I’m bringing it back.]
Hmmm… somehow my replies to a post on the WordPress Support site for this post about getting wp-iTunes to work with Recent Tunes on a Mac disappeared into the ether… anyway… here are my notes:
#1. December 6, 2004, 17:29
I had a problem with submissions with an apostrophe (’) getting ignored. (”Destiny’s Child” song “Jumpin,’ Jumpin’” on their album “The Writing’s On the Wall” is a good example…)
Near line 65 of wp-itunes.php, adding the PHP addslashes command, as below, will fix the problem with those songs.
$track = addslashes($_GET[”track”]);
$artist = addslashes($_GET[”artist”]);
$album = addslashes($_GET[”album”]);
$genre = addslashes($_GET[”genre”]);
Now, I’m not using the Amazon lookup, so that worked for me… you may want to change the Amazon lookup around line 71 to be:
$image = get_amazon_image($_GET[”artist”], $_GET[”album”]);
Which should work.
#2 December 7, 2004, 20:34
The :@ at the start of the URL are if you want to password protect the URL submission with an .htaccess file, for example. If you enter in a username and password in the ‘Recent iTunes’ Upload configuration, you’ll see them in the URL as they are posted.
I got it to work with just the ‘index.php’ URL on the upload page, and all the parameters placed in the ‘templates’ page with ‘Get Args’ selected.
Here is what I have set in my Recent iTunes preferences:
My upload URL (note, no ‘http://’ which was counterintuitive):
My ‘Get Args’ templates (passsword changed, of course)
Recent iTunes outputs the URL sent to the Apple Console, which helps with troubleshooting. (Console is in the Applications:Utilities folder on your Mac)
Hope this helps.